This License for Customer USE OF the Tephra Software (“License” and “Software,” respectively) is an agreement between First Terrace Systems, LLC. (“FTS” or “the Company”) and any entity or individual that downloads, installs, copies, or uses the Software (“Customer” or “You”).
IMPORTANT NOTICE ____ READ CAREFULLY: This License is the agreement that governs use of the Software, including, without limitation, all downloadable software, any other computer software and associated printed materials (collectively “Software”). By downloading, installing, copying, or otherwise using the Software, you expressly agree to be bound by the terms of this License. If you do not agree to the terms of this License, do not download, install, copy, or use the Software. This License is applicable for all released versions of the Software including, but not limited to beta versions. This License may be amended from time to time at the sole discretion of the Company. The Company shall provide notice to Customer of amendments by posting the updated terms of service on the Company’s website. Customer shall have the opportunity to refuse such amendments solely by discontinuing use of the Software and terminating this License in accordance with Section 5.
Use of the Software requires two elements: the Software and a personal computer. The Software is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. The Software is not sold, and instead is only licensed for use, strictly in accordance with this document.
1.1 Customer. Customer means the entity or individual that downloads, installs or uses the Software.
2.1 Rights and Limitations of Grant. The Company hereby grants Customer the following nonexclusive, nontransferable, nonsublicensable right to use the Software, with the following limitations:
2.1.1 Rights. Customer may install and use ONE copy of the Software on a single computer, and except for making one backup copy of the Software, may not otherwise copy the Software. This License of Software may not be shared or used concurrently on different computers and may not be simulcast, shared or otherwise enabled for access by multiple users, accounts, or computers. This License is not for concurrent or shared use of any kind and is strictly limited to the per seat License granted herein.
2.1.2 Third-Party Vendors and Developments. Customer is aware that third-party vendors (“Vendors”) may (a) develop plug-ins, including, but not limited to, connectivity adapters, indicators, strategies, and other various utilities (“Apps”) that interact and/or work within the Software and (b) provide educational services that demonstrate the use of the Software. Vendors along with their websites, products, services, and Apps (collectively referred to as “Vendor Content”) are independent persons or entities that are in no manner affiliated with the Company or any if its affiliates.
2.1.2.1 Vendor Content. The Company and its affiliates are not responsible for, do not approve, recommend, or endorse any Vendor Content and it is Customer’s sole responsibility to evaluate Vendor Content. Any performance or functionality information provided by a Vendor should be considered hypothetical. Customer must contact the Vendor, provider, or seller of such Vendor Content if Customer wants to learn more about, or investigate the quality of any such Vendor Content. No person employed by, or associated with, the Company or its affiliates is authorized to provide any information about any such Vendor Content.
2.1.2.2 Use of Apps. Installation and use of Apps is at Customer’s sole risk. Customer agrees that the Company makes absolutely no guarantees regarding compatibility and is not responsible for the function of Apps individually or with respect to the Software. THE COMPANY MAKES ABSOLUTELY NO REPRESENTATIONS OR WARRANTIES AS TO ANY APP(S) AND EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE.
2.1.3 Limitations
No Reverse Engineering. Customer may not reverse engineer, decompile, or disassemble the Software, nor attempt in any other manner to obtain the source code.
No Separation of Components. The Software is licensed as a single product. Its component parts may not be separated for use on more than one computer, nor otherwise used separately from the other parts.
No Rental. Customer may not rent, lease, or license the Software to any third party.
Accessibility and Function. Customer agrees that from time to time, the Software may be inaccessible or inoperable for any reason, including, without limitation: (i) equipment (hardware) malfunctions, (ii) software malfunctions, (iii) periodic maintenance procedures or repairs, which the Company may undertake from time to time, or (iv) causes beyond the reasonable control of the Company or which causes are not reasonably foreseeable by the Company. The Company is not responsible, directly or indirectly, for any reduction in the performance and/or reliability of the Software caused by Customer’s system, equipment, or Internet Service Provider. The Company is not responsible, directly or indirectly, for the performance and/or reliability of any add-on.
Equipment. Customer shall be solely responsible for obtaining, maintaining, and ensuring compatibility with the (i) Software, and (ii) all hardware, software, electrical, and other physical requirements for Customer’s use of the Software, including, without limitation, telecommunications and Internet connections, and/or other equipment, programs, and services required to access and use the Software.
Security of Customer’s System. Customer shall be solely responsible for the security, confidentiality, and integrity of all content that Customer receives, transmits through, or stores via the Software.
Systems Failure. Customer acknowledges that the Company’s website, its systems, or components (“the Website”) may from time to time be unavailable, whether because of technical failures or interruptions, intentional downtime for service, changes to the Websites, or otherwise. Customer agrees to provide the Company a prompt written or electronic notice of any technical failures or interruption to the Website. Following receipt of such notice, the Company shall make all reasonable efforts to rectify technical problems in an expeditious manner. Customer acknowledges and agrees that any modification of the Website, and any reasonable interruption or unavailability of access to the Website, shall not constitute a default by the Company under this License and shall not give rise to any liability of the Company to Customer.
Customer shall only install and use the most recent version of the Licensed Property provided to Customer. The Company may, but is not obligated to, provide updates to the Software. During the term of this License, Customer shall be entitled to any updates to the Software provided from time to time at the sole discretion of the Company. Any updates of the Software provided or made available to you under this License shall be covered by this License and deemed part of the Software. You agree to be bound by this License with regard to all such updates.
4.1 License Renewal. You may purchase either a monthly, quarterly, or annual license for your use of the Software. A monthly license allows you to use the Software for a single, monthly period beginning on the date of your order; a quarterly license allows you to use the Software for a single quarter period consisting of three (3) months beginning on the date of your order; and an annual license allows you to use the Software for a single year period consisting of twelve (12) months beginning on the date of your order. You may renew your limited period license on either a monthly, quarterly, or annual basis. So long as this License is in effect and Customer’s account is in good standing and all appropriate fees are received, Customer shall be entitled to receive all applicable Software upgrades provided such are made available at the sole discretion of the Company. For the avoidance of doubt the Company is under no obligation to make any Software upgrades. The term of this agreement shall begin upon the date of your order, regardless of when Customer initially downloads, installs, copies, or uses the Software. You acknowledge and agree that the Company will continue to charge for the renewal of monthly, quarterly, and annual licenses of its Software unless and until the License is terminated pursuant to Section 5.
4.2 License Fees. Customer agrees to pay the license fees specified in the updated fee schedule listed on the Company’s website. Customer will receive the appropriate registration code for a selected subscription term (e.g., monthly or yearly) for a license only after payment of the applicable fees for such license as specified by the updated fee schedule listed on the Company’s website. ALL FEES PAID ARE NONREFUNDABLE. Customer shall be solely responsible for and shall pay the Company all sales, use, value-added, personal property or other tax, duty or levy of any kind, including interest and penalties thereon, whether imposed now or hereinafter by any governmental authority. Customer shall promptly pay the Company in the event of any refusal by Customer’s credit card issuer to pay any amount to the Company for any reason. Customer agrees to pay interest at the EFFR (Effective Federal Funds Rate) per month on any outstanding balance, together with costs of collection, including attorney’s fees and costs, and any applicable bank fees. In the event Customer fails to pay any amount due as set forth herein, the Company may, at its sole discretion, immediately suspend or terminate this License. The Company reserves the right to report delinquent accounts to appropriate credit agencies and deny future service to clients with a history of payment delinquencies.
4.3 The Company will continue supporting bug fixes for the current software release.
This License will automatically terminate if Customer fails to comply with any of the terms and conditions hereof. Either Customer or the Company may terminate this License by providing written notice to the other party at least fifteen (15) days prior to the expiration of the current term. In such event, Customer must destroy all copies of the Software and all of its component parts.
Customer represents and warrants to the Company that: (a) Customer is over the age of 18 and has the power and authority to enter into and perform Customer’s obligations under this License, (b) all information provided by Customer to the Company is truthful, accurate, and complete, (c) Customer is the authorized signatory of the credit or charge card provided to the Company to pay the license fees due hereunder, (d) Customer shall comply with all terms and conditions of this License, (e) Customer has provided and shall provide accurate and complete registration information, (f) Customer acknowledges that all right, title, and interest to the Software belongs to the Company, and (g) Customer acknowledges that it may not sublicense, transfer, or assign the Software, directly or indirectly, to any individual or entity for any reason. The Company reserves all rights not expressly granted to Customer in this License.
The Company retains all ownership and intellectual property rights to the Software. Customer is prohibited from modifying the Software. Customer agrees that the Software, its configurations, architecture, and communications, as well as the presentation of market data in reports, graphs, or other formats created or generated through use of the Software are the exclusive property of the Company. Customer agrees not to disclose, disseminate, transmit via any medium whatsoever, make derivatives of, or make available the Software, or any other part of the Software.
Customer further agrees that all title and copyrights in and to the Software (including, but not limited to, all images, photographs, animations, video, audio, music, text, and other information that may be incorporated into or created by the Software), any accompanying printed materials, presentation of data in reports, graphs, or other formats, and any copies of the Software, are owned by the Company. The Software is further protected by copyright laws and international treaty provisions. Accordingly, Customer is required to treat the Software like any other copyrighted material, except as otherwise allowed pursuant to this License, and that it may make one copy of the Software solely for backup or archive purposes.
8.1 YOU ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE SERVICES AND SOFTWARE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY AND CUSTOMER’S USE THEREOF IS AT ITS OWN RISK. THE COMPANY, ITS AFFILIATES, SUBSIDIARIES, LICENSORS, OFFICERS, EMPLOYEES, AND AGENTS DO NOT MAKE AND HEREBY EXPRESSLY DISCLAIM, AND CUSTOMER RELEASES AND WAIVES, ANY AND ALL WARRANTIES OF ANY KIND, WHETHER, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS OF A PARTICULAR USE AND PURPOSE, TITLE AND NONINFRINGEMENT OR ANY WARRANTY ARISING UNDER STATUTE OR OTHERWISE IN LAW FROM A COURSE OF DEALING, COURSE OF PERFORMAMCE, USAGE OR TRADE PRACTICE.
YOU ACKNOWLEDGE AND AGREE THAT ANY MATERIAL OBTAINED THROUGH THE USE OF THE SOFTWARE IS ACCESSED AT YOUR OWN RISK AND DISCRETION, AND YOU ARE SOLELY RESPONSIBLE FOR AND WAIVE ALL CLAIMS AND CAUSES OF ACTION TO ANY LOSS OR DAMAGE TO YOUR INTERNET ACCESS, COMPUTER SYSTEM, OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD. YOU FURTHER ACKNOWLEDGE THAT ALL SOFTWARE, PRODUCTS AND SERVICES, INCLUDING THIS SOFTWARE, CONTAIN SOME ERRORS AND INACCURACIES AND / OR INCOMPLETENESS. SUCH ERRORS MAY BE KNOWN OR UNKNOWN AND MAY BE PRESENT IN BETA OR PRODUCTION VERSION OF THE SOFTWARE. YOU UNDERSTAND THIS AND THAT SUCH ERRORS, INACCURACIES, AND / OR INCOMPLETENESS MAY AFFECT THE SOFTWARE PERFORMANCE AND / OR ABILITY TO SERVE FOR ITS INTENDED USE AND YOU FULLY ASSUME ALL RISKS AND CONSEQUENCES RELATING TO THE SOFTWARE ERRORS, INACCURACIES, AND / OR INCOMPLETENESS.
WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, THE COMPANY DOES NOT WARRANT THAT THE SOFTWARE IS ACCURATE OR WILL MEET CUSTOMER’S REQUIREMENTS, WILL OPERATE IN ANY COMBINATION THAT MAY BE SELECTED FOR USE BY CUSTOMER OR IN COMBINATION WITH OTHER SOFTWARE, OR WILL OPERATE UNINTERRUPTED OR ERROR-FREE. FURTHERMORE, THE COMPANY DOES NOT WARRANT THAT ANY SOFTWARE ERRORS, DEFECTS, OR INEFFICIENCIES WILL BE CORRECTED, NOR DOES THE COMPANY ASSUME ANY LIABILITY FOR FAILURE TO CORRECT ANY SUCH ERROR, DEFECT OR INEFFICIENCY. THE COMPANY MAKES NO WARRANTY, AND CUSTOMER ASSUMES THE ENTIRE RISK, AS TO THE INTEGRITY OF ANY DATA AND THE RESULTS, CAPABILITIES, SUITABILITY, USE, NONUSE OR PERFORMANCE OF THE SOFTWARE. IN NO EVENT SHALL THE COMPANY BE LIABLE TO CUSTOMER FOR ANY DAMAGES RESULTING FROM OR RELATED TO THE USE OR PERFORMANCE OF THE SOFTWARE OR RELIANCE ON THE USE OR PERFORMANCE OR INFORMATION PROVIDED BY THE SOFTWARE.
8.2 LIMITATION OF LIABILITY. YOU ACKNOWLEDGE AND AGREE THAT THE COMPANY, ITS AFFILIATES, SUBSIDIARIES, LICENSORS, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE TO YOU FOR ANY DAMAGES, WHETHER PUNITIVE, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMGES FOR LOSS OF PERSONAL OR BUSINESS PROFITS (WHETHER INCURRED DIRECTLY OR INDIRECTLY), BUSINESS INTERRUPTION, PERSONAL OR BUSINESS REPUTATION, USE, DATA, GOODWILL, SUBSTITUTE OF GOODS OR SERVICES, OR OTHER INTANGIBLE LOSSES RESULTING FROM THE USE OR INABILITY TO USE THE SOFTWARE; UNAUTHORIZED ACCESS TO OR ALTERATION TO YOUR DATA; ANY CHANGES THAT THE COMPANY MAY MAKE TO THE SERVICES; YOUR FAILURE TO PROVIDE THE COMPANY OR ITS AFFILIATES, SUBSIDIARIES, LICENSORS, OFFICERS, EMPLOYEES, AND AGENTS WITH ACCURATE ACCOUNT INFORMATION; OR ANY OTHER MATTER RELATING TO THE SERVICE OR SOFTWARE.
IN NO EVENT SHALL THE COMPANY HAVE ANY LIABILITY TO CUSTOMER IN EXCESS OF THE AMOUNTS PAID BY CUSTOMER TO THE COMPANY UNDER THIS AGREEMENT.
IF ANY OF THE DISCLAIMERS OF LIABILITY IN THIS AGREEMENT ARE FOR ANY REASON DECLARED INVALID BY A COURT OF COMPETENT JURISDICTION, YOU AGREE THAT THE MAXIMUM COLLECTIVE LIABILITY OF THE COMPANY (INCLUDING ITS AFFILIATES, SUBSIDIARIES, LICENSORS, OFFICERS, EMPLOYEES, AND AGENTS) TO YOU RELATING TO ANY CLAIM YOU MAY HAVE IN ANY MANNER RELATING TO YOUR USE OF THE SOFTWARE, OR THE SOFTWARE CONDITION, OPERATION, EFFECTIVENESS, OR QUALITY, WHETHER BASED IN CONTRACT, TORT, EQUITY, OR ON OTHER GROUNDS OR THEORIES, AND REGARDLESS OF THE CIRCUMSTANCES, SHALL NOT EXCEED THE HIGHER OF (I) THE TOTAL AMOUNT OF FEES (EXCLUDING EXCHANGE AND ANY OTHER PASS THROUGH OR COST REIMBURSEMENT FEES), IF ANY, ACTUALLY PAID BY YOU TO THE COMPANY FOR THE USE OF THE SOFTWARE FOR THE MOST RECENT THREE (3) MONTHS AT THE TIME OF THE LIABILITY ARISES, AND (II) U.S. $300.
This License shall be deemed to have been made in the State of New Jersey in the United States of America. The License, any and all matters relating to the Software or use of the Software, and any dispute or claim arising therefrom or related thereto shall be governed by and construed and interpreted according to the laws of the State of New Jersey without giving effect to any choice or conflict of law provision or rule (whether of the State of New Jersey or any other jurisdiction). You hereby irrevocably consent to the subject matter and personal jurisdiction, proper forum, and proper venue of the courts of New Jersey and the United States District Court for the District of New Jersey.
The term dispute means any dispute, action, or other controversy between you and FTS concerning the Services or this License Agreement, whether in contract, warranty, tort, statute, regulation, ordinance, or any other legal or equitable basis. “Dispute” will be given the broadest possible meaning allowable under law.
If you and FTS do not resolve any dispute by informal negotiation, any other effort to resolve the dispute will be conducted exclusively by binding arbitration as described in this section. You are giving up the right to litigate (or participate in as a party or class member) all disputes in court before a judge or jury. The dispute shall be settled by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association (“AAA”) of the United States of America. You agree to bring any dispute in arbitration on an individual basis only. Either party may seek any interim or preliminary injunctive relief from any court of competent jurisdiction, as necessary to protect the party’s rights or property pending the completion of arbitration.
The United Nations Convention on Contracts for the International Sale of Goods is specifically disclaimed. If any provision of this License is inconsistent with, or cannot be fully enforced under, the laws of the State of New Jersey, such provision will be construed as limited to the extent necessary to be consistent with and fully enforceable under the law. This agreement is the final, complete, and exclusive agreement between the parties relating to the subject matter hereof, and supersedes all prior or contemporaneous understandings and agreements relating to such subject matter, whether oral or written. Customer agrees that it will not ship, transfer, or export the Software into any country, or use the Software in any manner, prohibited by any export laws, restrictions, or regulations. This License may only be modified in writing by the Company. If the performance of any part of this License by either party is prevented, hindered, delayed, or otherwise made impracticable by causes beyond the reasonable control of either party, that party shall be excused from such performance to the extent that it is prevented, hindered, or delayed by such causes. The terms and condition in this License shall survive the termination of this License. If any provision of this License is determined to be illegal or unenforceable, then such provision shall be enforced to the maximum extent possible and the other provisions shall remain fully effective and enforceable.
To the extent that any provision of this License Agreement conflicts with the provisions of another agreement or FTS’s Terms of Use, the terms of the License Agreement regarding the conflicting provision will control.
This License Agreement was last updated 12/04/2024.